Refund Policy

Refund Policy

All grillz are custom-made based on your unique dental impressions. As a result, once a purchase is made or a deposit is placed, the order becomes non-refundable. This policy applies to all payments, including deposits, due to the personalised nature of the product.

We strongly recommend carefully reviewing all instructions for creating your mould to ensure a proper fit. If an additional impression kit is required, it must be purchased separately.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.